Siluo
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Terms of use

Updated:

Draft pending legal review. This text is not yet in force. Items marked [POR COMPLETAR] (to be completed) and [VERIFICAR] (to be verified) are resolved with the lawyer before publication.

1. Who we are and what you accept

Siluo is a gym app with a 3D digital twin. It is operated by an individual in Colombia: [POR COMPLETAR].

By creating an account or using the app you accept these terms and the Privacy policy. If you do not agree, do not use Siluo.

2. Who can use Siluo

  • You must be 16 or older.
  • You must be able to accept these terms under the law of your country. [VERIFICAR]
  • You must give us truthful information and keep it up to date.

3. Your account

  • You are responsible for your account and for access to your email.
  • Do not share your sign-in links or your session.
  • Tell us promptly at [email protected] if you think someone accessed your account without permission.
  • You can delete your account whenever you want. See Delete your account.

4. What Siluo is and is not

Siluo helps you log your workouts and measurements and see your progress in a digital twin.

Siluo is not a medical device and does not give medical advice. It does not diagnose, treat or prevent any disease.

  • The figures the app calculates, such as body fat percentage, are estimates. They are labeled as such and show their method. They may differ from a professional measurement.
  • The digital twin is an approximate representation, not an exact image of your body.
  • See a doctor before starting or changing an exercise or nutrition program, especially if you have a health condition, are pregnant or take medication.
  • Training has risks. You do your activity at your own responsibility. Stop if you feel pain or discomfort.

5. Your content

Your content is your workouts, measurements, photos, notes and any other data you store in Siluo.

  • Your content remains yours.
  • You give us a limited permission to store it, process it and show it to you, only to provide you the service.
  • We do not use it for advertising or sell it. See the Privacy policy.
  • If you turn on social features, such as sharing with friends or rankings, you decide what you share and with whom. They are optional and you can turn them off.
  • You are responsible for making sure your content does not infringe other people’s rights or the law.

6. Acceptable use

You may not:

  • Use Siluo for anything illegal or harmful.
  • Try to access other people’s data or accounts.
  • Attack, overload or try to bypass the security of the service.
  • Reverse engineer the app, except as the law allows.
  • Copy or resell the service or its contents without permission.
  • Upload content that infringes the rights of others.

We may suspend or close an account that breaks these terms. Where possible, we will warn you first and you will be able to export your data.

7. Subscriptions and payments

Siluo has a free version and a paid version (Pro). When subscriptions exist:

  • Purchases are handled by Apple through the App Store. The price, the period, the free trial (if any) and automatic renewal are shown before you confirm.
  • Your subscription renews automatically unless you cancel at least 24 hours before the period ends. [VERIFICAR]
  • To cancel, do it in your Apple account settings. Deleting the app or your Siluo account does not cancel the subscription.
  • Refunds are decided and processed by Apple. Request them from your Apple account. We have no access to your payment method.
  • We may change prices. Apple will notify you under its own rules and you can cancel.
  • If your subscription ends, you keep the free version and your data.

[VERIFICAR] Withdrawal or consumer rights that apply in each country of sale.

8. Intellectual property

Siluo, its code, design, brand, digital twin and texts belong to us or our licensors and are protected by law. We give you a personal, limited, non-exclusive, non-transferable license to use the app under these terms.

Some third-party components are governed by their own open licenses. [POR COMPLETAR] Link to the list of third-party licenses.

If you believe something in Siluo infringes your rights, write to [email protected].

9. Availability and changes to the service

We do our best to make Siluo work well, but we do not guarantee that it will always be available or error-free. There may be maintenance, failures or changes. We may add, change or remove features. If we remove something important from the paid version, we will take that into account for those who paid for it. [VERIFICAR]

10. Limitation of liability

Siluo is offered “as is”. To the extent the law allows:

  • We are not liable for injuries, harm to health or losses arising from your physical activity or from decisions you make based on the app.
  • We are not liable for indirect damages, such as lost profits or loss of data due to causes beyond our reasonable control.
  • Our total liability to you is limited to what you paid for Siluo in the 12 months before the event. [VERIFICAR]

None of this limits liabilities that the law does not allow to be limited, such as those arising from willful misconduct or gross negligence, nor your non-waivable consumer rights. [VERIFICAR]

11. Changes to these terms

We may update these terms. We will publish the new version with its date. If the change is important, we will tell you in the app or by email with reasonable notice. If you keep using Siluo afterwards, you accept the changes. If you do not agree, you can delete your account.

12. Governing law and disputes

These terms are governed by the laws of Colombia. We will first try to resolve any dispute by talking with you: write to us at [email protected]. If it is not resolved, the courts of [POR COMPLETAR] (city), Colombia, will have jurisdiction. This does not take away any consumer rights your country gives you. [VERIFICAR]

13. Contact

Last updated: 2026-10-06 (draft).